Privacy Policy

Last Updated: November 11, 2025

Welcome to wellnessmed (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and customers who access our website https://wellnessmed.co.in or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address, and other information you provide when placing an order or contacting us.
• Payment Information: Payment details are processed securely by our payment partner (for example, Razorpay). We do not store full card numbers or other sensitive payment data on our servers.
• Usage Data: Technical data such as IP address, browser type, pages visited, referring/exit pages, and time spent on pages.

2. How We Use Your Information

We use personal information for the following purposes:

• To process and fulfill orders, including payment processing and delivery.
• To communicate with you about your orders, account, and service updates.
• To provide customer support and respond to inquiries.
• To improve and personalize our website, products, and services.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

• Service Providers: Payment processors (e.g., Razorpay), logistics and courier partners, hosting providers, and other vendors who assist in operating our website and business.
• Legal Authorities: When required by law, legal process, or to protect our rights and safety.

4. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, or destruction. Our site uses SSL/TLS encryption for data transmitted between your browser and our servers. However, no method of transmission or storage is 100% secure — if you have concerns, please contact us (details below).

5. Cookies and Tracking

We use cookies and similar technologies to improve site functionality and user experience, remember preferences, and analyze usage. You may disable cookies via your browser settings, but certain features of the site may not function correctly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party sites (for example, payment gateways, social networks, or partner sites). We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.

7. Your Rights

You have rights regarding your personal information, including:

• Request access to the personal data we hold about you.
• Request correction or update of inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw consent where we rely on consent to process your data.

To exercise these rights, contact us at the email address below. We will respond in accordance with applicable laws.

8. Children

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal data from a child, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page with the "Last Updated" date. Continued use of the site after changes indicates acceptance of the updated policy.

10. Contact Information